Privacy Policy

Last Updated: January 30, 2026

Table of Contents

Introduction

Welcome to TradeTrackers ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our options trading journal application (the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Information You Provide Directly

Data Category Examples Purpose
Account Information Email address, name, password Account creation and authentication
Trade Data Symbols, dates, prices, quantities, strategies, P&L Core service functionality
Tags and Notes Custom tags, trade notes, journal entries Trade organization and analysis
Import Data CSV/JSON files from brokers Trade import functionality
Communication Data Support requests, feedback Customer support

Information Collected Through Plaid

When you choose to connect your brokerage accounts through Plaid, we receive:

Important: We do not have access to your brokerage login credentials. Plaid securely handles authentication directly with your financial institution.

Information Collected Automatically

Data Type Description Retention
Log Data IP address, browser type, operating system, access times 90 days
Device Information Device type, unique device identifiers Session only
Usage Data Pages viewed, features used, interactions 12 months
Security Events Login attempts, MFA events, password changes 365 days

How We Use Your Information

Core Service Operations

Account Management

Security and Compliance

Analytics and Performance Tracking

What We Analyze

We provide analytics features to help you improve your trading performance:

What We Don't Do:

Plaid Integration

About Plaid

We use Plaid Inc. ("Plaid") to connect your brokerage accounts and retrieve financial data. When you connect an account:

  1. You are redirected to Plaid's secure interface
  2. You authenticate directly with your financial institution
  3. Plaid retrieves your financial data and shares it with us
  4. Your login credentials are never shared with or stored by us

Plaid's use of your data is governed by the Plaid End User Privacy Policy.

What We Do NOT Receive from Plaid

Data Storage and Security

Hosting Infrastructure

Provider Service Purpose
Google Cloud Run Application hosting Primary application (US)
Neon.tech PostgreSQL database Data storage (US East)
Google Cloud Secret Manager Secrets management API keys, credentials
Resend Email delivery Transactional emails

Security Measures

Data Breach Notification

In the event of a data breach affecting your personal information:

Data Sharing and Disclosure

We Do Not Sell Your Data
We do not sell, rent, or trade your personal information or trading data to third parties for their marketing purposes. Ever.

Third-Party Service Providers

Provider Purpose Data Shared
Plaid Brokerage account connection Account linking tokens
Neon.tech Database hosting All application data
Google Cloud Application hosting Application logs
Resend Email delivery Email addresses, names

Legal Requirements

We may disclose your information if required by law or in response to:

Your Rights and Choices

Access and Portability

Correction and Update

Deletion

Disconnect Brokerage Accounts

Data Retention

Data Type Retention Period After Deletion
Active Trade Data While account is active Deleted within 30 days
Account Information While account is active Deleted within 30 days
Security Logs 365 days Auto-purged
Access Audit Logs 365 days Auto-purged
Backup Data 90 days Purged from backups
Password Reset Tokens 1 hour Auto-expired

For more details, see our Data Retention Policy.

Cookies and Tracking

What We Use

Type Purpose Duration
Authentication Maintain your session (JWT Token) 7 days
Essential Service functionality Session

What We Don't Use

Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in the United States. If you are located outside the United States, you consent to the transfer of your data to the US. We ensure appropriate safeguards are in place and comply with GDPR requirements for international transfers.

California Privacy Rights (CCPA)

If you are a California resident, you have the following rights:

Right Description
Right to Know Request disclosure of personal information collected, used, and shared
Right to Delete Request deletion of your personal information
Right to Opt-Out Opt out of the sale of personal information (we do not sell data)
Right to Non-Discrimination We will not discriminate against you for exercising your rights
Right to Correct Request correction of inaccurate personal information

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

Right Description
Right of Access Obtain confirmation and copies of your data
Right to Rectification Request correction of inaccurate data
Right to Erasure Request deletion of your data ("right to be forgotten")
Right to Restrict Processing Request limitation of how we process your data
Right to Data Portability Receive your data in a portable format (CSV/JSON)
Right to Object Object to certain types of processing

Legal Basis for Processing

Purpose Legal Basis
Providing the Service Contract performance
Security and fraud prevention Legitimate interests
Plaid integration Consent
Legal compliance Legal obligation

Risk Disclaimer

Important Notice: TradeTrackers is a trading journal and analytics platform.

Always consult with a qualified financial advisor before making investment decisions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: support@tradetrackers.ai

Response Time: We aim to respond within 48 hours.


Summary of Key Points

Topic Summary
Data Collection Account info, trade data, and (optionally) brokerage data via Plaid
Data Use To provide the Service, improve features, and ensure security
Data Sharing Only with essential service providers; we never sell your data
Plaid We never see your brokerage credentials; Plaid handles authentication
Security Encryption, MFA, RBAC, and comprehensive security controls
Your Rights Access, correct, export, and delete your data at any time
Retention Data kept while account is active; deleted upon request
Analytics We help you analyze trades; we don't provide investment advice

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